100% Risk-Free

Our Money-Back Guarantee

If we can't retrieve your auction record, you don't pay. Simple as that. No questions, no excuses, no fine print loopholes.

🛡️
Record Not Found = Full Refund
For both instant verification and manual archive searches. 100% money back, processed within 24–48 hours to your original payment method.

What's covered by the guarantee

We only charge for records we successfully deliver. If we can't find your vehicle's auction history, you get every dollar back. These are the situations covered:

✓
Manual Search — Record Not Found
If our team manually searches our 500+ data sources and can't find your chassis number, we refund the full $35 manual search fee.
✓
Verification — No Data Available
If our instant verification system can't pull any auction data for your chassis, we refund the full $7 verification fee.
✓
Translation or Deeper Scan — Not Delivered
If you ordered our $5 Translation or $15 Deeper Scan and we can't deliver (illegible inspector handwriting, unreadable sheet upload, or processing failure), we refund the full fee.
✓
Technical Failure
If our system fails to deliver your purchased report due to a technical issue we can't fix within 24 hours, you get a full refund.
⚠️ What's NOT covered (so we're upfront)
  • Successfully delivered reports — once we've sent you a valid auction record, the service is complete
  • Buyer's remorse — changing your mind about a vehicle purchase isn't grounds for refund
  • Misuse of reports — reselling our reports or sharing widely (see Acceptable Use Policy)
  • Disputes about vehicle condition AFTER auction — we report what the auction sheet shows; vehicles may have changed condition since

How to claim a refund

Three easy steps. Most refunds processed within 24–48 hours.

1
📧
Email us
Send a quick message to [email protected] with your order number
2
🔍
We verify
Our team checks your order, confirms the issue, and approves your refund
3
💸
Money back
Refund processed within 24–48 hours to your original payment method

Why we offer this

JP Sheet's verification runs on a database covering every major Japanese auction from 2007 onward, with 500+ data sources across Japan — precisely so we can find records other services can't. But we also know auction records aren't always perfect — some vehicles never go to auction at all (private sales, fleet retirements), and some older records may be lost.

If we can't find what you paid for, charging you anyway would be wrong. That's why we don't. The guarantee isn't a marketing gimmick — it's just how we run our business.

🤝 Our Promise
"If we can't find your vehicle's auction record, you owe us nothing. We've held this commitment from day one. It's never changed and never will."

Ready to verify a Japanese car?

Zero risk. If we can't deliver, you don't pay.

Verify a chassis number →