Frequently Asked Questions

An auction sheet (JP Sheet) is the official inspection report created by the auction house when a car is sold in Japan. It documents the vehicle's grade, original mileage, accident history, damage marks, interior condition, and full equipment list — all recorded by a licensed Japanese inspector.

Verification means we retrieve the original auction record directly from the Japanese auction database and present it to you. It confirms your vehicle's real grade, mileage, and accident history — protecting you from fake or manipulated seller documents.

Anyone buying a Japanese import car should verify — private buyers, dealers, importers, and car agents. The auction sheet is the only document that shows what the car was really like when it left Japan.

Yes. JP Sheet retrieves data directly from Japanese auction house databases. We have been operating since 1982 and serve buyers in 14+ countries. Our reports are 100% authentic — we never alter any data.

Pakistan, Kenya, UK, Bangladesh, UAE, Sri Lanka, Tanzania, Cyprus, Zambia, Zimbabwe, New Zealand, Nigeria, Uganda, Ireland and more. Our service works for any Japanese import vehicle worldwide.

Enter your chassis number on the JP Sheet homepage, confirm the vehicle details shown, enter your email, complete payment, and receive your full report instantly. The process takes under 60 seconds.

Your chassis number is on your vehicle registration document, inside the driver's door frame, or on the dashboard visible through the windscreen. It looks like NZE141-6048720 — letters, hyphen, numbers.

For cars in our database (500+ auction houses), your report arrives instantly after payment. Manual search takes 24–48 hours.

500+ Japanese auction houses including USS, TAU, LAA, CAA, JU, and hundreds of regional houses across Japan.

Use our Manual Search service ($35). Our team contacts the auction house directly. Full refund if nothing is found.

Yes — and you should. Ask the seller for the chassis number, enter it on JP Sheet, and confirm the real grade, mileage and accident history before making any payment.

Grades run from S (perfect) down through 5, 4.5, 4, 3.5, 3, 2, 1, R (repaired after accident), and RA (repaired, airbag deployed). Higher is better. Grade 6 or S means near-new condition.

Original auction sheet images, vehicle photos from auction, condition grade, original mileage, auction house name, sold price in Yen, accident marks, damage codes, repair history, equipment list, and a permanent report link.

Yes. Every report has a permanent link that never expires. Access it, share it with your dealer or mechanic, or revisit it any time — no login required.

Yes. Your report link can be shared with anyone — dealer, mechanic, buyer, or insurer. It is accessible without an account.

JP Sheet reports come directly from official Japanese auction databases and are never modified. If a seller's physical sheet differs from our report, the seller's copy may have been edited.

Contact support immediately. We will re-verify and resolve any discrepancy. Our data comes directly from the auction house and is not edited by us.

Our team translates all Japanese text on your auction sheet into clear English — inspector notes, damage descriptions, equipment names, and handwritten comments that the grade alone doesn't capture.

$3 add-on to an existing report. $10 for Report + Translation bundle. Translation pack of 10 costs $25.

Within 24 hours. Most translations are completed within a few hours during business hours.

Yes. Translation requires the original auction sheet data. You must verify your chassis first — translation cannot be done without the report.

Human translation by our specialists experienced with Japanese auction terminology. We do not use automated AI — auction sheet language requires expert knowledge.

Yes. Contact support with your order reference and we will add translation for $3.

When a chassis isn't in the standard online database, our team manually contacts Japanese auction houses and searches private archives to find your vehicle's original record. Cost is $35.

We deliver within 24 to 48 hours. Our team works directly with auction house staff in Japan.

Full money-back guarantee. If our team cannot locate any record for your chassis, you receive a complete refund immediately.

Full auction sheet with photos, auction sheet only, or photos only — depending on what the auction house has on file. You pay nothing if nothing is found.

Records may be missing because: smaller regional auction house doesn't publish online, the record is old and not digitised, the car was a private import, or there was a data upload delay. Manual search covers all these cases.

Yes. Once the manual report is built, you can add translation for $3.

Single report: $7. Report + Translation: $10. Add translation to existing: $3. Manual search: $35.

PayPal and all major credit/debit cards via Stripe (Visa, Mastercard, Amex). For local methods (EasyPaisa, JazzCash, bKash etc.), contact our WhatsApp support agent.

Yes. Card payments are processed by Stripe (PCI-DSS Level 1 certified). We never store your card details. PayPal uses PayPal's own secure system.

Yes. If your report is not delivered, or a manual search finds nothing, you receive a full refund. See our Refund Policy.

No. Our prices are final and inclusive. No hidden fees or taxes added at checkout.

Check your spam/junk folder first. Then log in to JP Sheet with your checkout email — your report will be in your account. If still not found, contact support with your order reference.

The email address you enter during checkout. Double-check it before completing payment.

Check spam/junk/promotions folder. Add [email protected] to your contacts. You can also access your report directly via the permanent link or by logging in.

Check spam first. Then log in to JP Sheet with your email — reports are stored in your account under My Reports. Contact support with your order number if still not found.

If you made a typo, contact support immediately with your correct email and order reference. We will resend to the correct address.

Email [email protected] or use WhatsApp for faster support. We respond within a few hours.

Packages let you buy multiple verification or translation credits in bulk at a lower price per report. Credits never expire.

Starter — 10 reports / $65 ($6.50 each). Professional — 50 reports / $300 ($6 each). Dealer+ — 100 reports / $500 ($5 each). Translation 10 — $25. Bundle 10+10 — $85.

No. Package credits never expire and can be used at any time.

Log in to JP Sheet with the same email used to purchase the package. When you search a chassis, you will see the option to use credits instead of paying again.

Yes. Email [email protected] for high-volume dealer or importer rates.

No. You can verify as a guest using just your email. An account (Google or Facebook login) lets you see all past reports in one place.

JP Sheet uses Google and Facebook login — no password needed. Click Sign In and choose your preferred method.

Log in and go to My Reports in your profile. All reports verified with your account email are stored permanently.

Yes. Your permanent report link works without any login — just save it after purchase.

Yes. We only collect what is needed to deliver your report. We never sell personal data. See our Privacy Policy.