Anti-Fraud & Suspicious Activity Policy

Why does JP Sheet have an anti-fraud policy?

Our verification reports are used by buyers around the world to make significant purchasing decisions — many people are paying thousands or tens of thousands of dollars on the strength of a chassis verification. The integrity of that report is everything.

Two kinds of fraud concern us:

• Fraud against JP Sheet — abuse of our service (bots, automated scraping, re-sale of reports, payment fraud) that drives up our costs and degrades service for legitimate customers.
• Fraud against buyers — dishonest sellers, dealers or exporters who use fake auction sheets, doctored mileage, or false grade claims. Spotting this is exactly why JP Sheet exists.

This policy covers how we handle both.

What does JP Sheet monitor for?

We monitor for these patterns of suspicious activity on our own platform:

What do we do when we detect fraud?

Depending on severity and confidence, we take one or more of the following actions:

1. Warn — a polite message in the dashboard or by email asking the user to stop the behaviour
2. Rate-limit — temporary throttle on the account, IP, or fingerprint
3. Block — permanent block of the IP, fingerprint, or account
4. Refund affected legitimate users — if a stolen card was used to buy a report for a recipient who is themselves a victim, we refund the legitimate cardholder and may continue to serve the recipient
5. Cooperate with payment providers — confirm or contest chargebacks based on evidence, share fraud signals with Stripe / PayPal
6. Cooperate with law enforcement — when we receive a valid legal request (warrant, subpoena, court order) from a competent authority, we cooperate within the scope of the request

Decisions are made by a person, not by an automated system alone — if our system flags an account, a team member reviews before any permanent action is taken.

How can I report a suspicious seller or dealer?

If you are dealing with a Japanese car seller, dealer, exporter or broker who is behaving suspiciously — for example, refusing to share a chassis number, providing what looks like a fake auction sheet, or pressuring you to pay in unusual ways — you can report them to us.

We can:

• Verify the chassis they have given you (if any) — our standard service
• Confirm whether their claimed auction sheet matches the real one in the database
• Add their business to our internal watchlist if you have evidence of fraud
• Help you escalate to the relevant authority in their country (Japan Customs, the auction house, or local consumer protection)

To report: email [email protected] with subject "Suspicious Seller Report" and include any evidence you have (screenshots, emails, photos of the documents you were sent, the seller's URL or contact).

We treat reports confidentially. We do not share the reporter's identity with the seller.

What red flags should buyers watch for?

From 21+ years of verification work, these are the patterns we see most often in fraudulent sales:

What buyer protections does JP Sheet offer?

Does JP Sheet cooperate with law enforcement?

Yes — within strict limits.

• We respond to valid legal process from competent authorities — warrants, subpoenas, court orders from courts with jurisdiction over JP Sheet.
• We do not voluntarily disclose customer data without legal process. A friendly email from someone claiming to be police is not enough.
• We notify the customer whose data is being requested, unless the legal process specifically prohibits notification.
• We scope down — we provide only the data covered by the request, not blanket access to customer accounts.
• For our full approach to legal process, see our Privacy Policy.