Introduction
JP Sheet ("we", "us", "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit jpsheet.com or use our auction sheet verification services.
By using our website or services, you agree to the collection and use of information as described in this policy. If you do not agree, please do not use our services.
💡 We never sell your personal data to third parties. Your information is only used to deliver the services you have requested.
Information We Collect
We collect the following categories of information when you use our services:
Personal Information
- Name and email address — provided by you at checkout or during account registration
- Phone number — if you contact us via WhatsApp or our support form
- Country — collected for service delivery and fraud prevention
Vehicle Information
- Chassis number (frame number) you enter for verification
- Vehicle make, model and year — retrieved from auction databases based on your chassis
Payment Information
- Payment is processed by Stripe and PayPal — we never store your full card number or payment credentials on our servers
- We retain a payment reference, transaction ID, and amount for order records
Usage Data
- IP address, browser type, pages visited, and time spent on pages
- Referring URL and device type — used to improve our service
Authentication Data
- If you log in via Google or Facebook OAuth, we receive your name, email and profile photo from that provider — we do not store your social media password
How We Use Your Information
- Service delivery — to verify chassis numbers, process payments, and deliver your auction sheet report
- Order management — to track your orders, manage credits, and process refund requests
- Customer support — to respond to your enquiries and resolve issues
- Email delivery — to send your report, order confirmation, and support replies to the email you provided
- Fraud prevention — to detect and prevent fraudulent transactions and abuse of our service
- Service improvement — to analyse usage patterns and improve our website and verification accuracy
- Legal compliance — to comply with applicable laws and regulations
We do not use your information for unsolicited marketing without your explicit consent. You can unsubscribe from any marketing email using the link in that email.
Information Sharing & Disclosure
We do not sell, rent or trade your personal information. We may share it only in the following limited circumstances:
- Payment processors — Stripe and PayPal receive your payment details to process transactions. Their own privacy policies govern how they handle this data.
- Authentication providers — Google and Facebook receive a login request when you choose OAuth login. They do not receive your report or vehicle data.
- Hosting infrastructure — our web server provider (Namecheap/cPanel) stores website files and databases under industry-standard security.
- Legal requirements — we may disclose information if required by law, court order, or lawful request from government authorities.
- Business transfer — if JP Sheet is acquired or merged, your data may be transferred as part of that transaction, subject to the same privacy protections.
Cookies & Tracking
We use cookies and similar technologies to operate our website and improve your experience:
- Session cookies — to keep you logged in during your visit
- Preference cookies — to remember your settings (e.g. dark/light mode)
- Analytics cookies — to understand how visitors use our site (anonymised data)
- Payment cookies — set by Stripe or PayPal during checkout to secure the transaction
You can disable cookies in your browser settings. Disabling cookies may affect the functionality of our checkout and login systems.
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected:
- Order records — kept for 7 years for accounting and legal compliance
- Report data — your verified auction sheet report is stored permanently and accessible via your permanent link
- Account data — retained while your account is active, or until you request deletion
- Support messages — retained for 2 years for reference and quality assurance
You may request deletion of your personal data at any time by emailing [email protected]. Note that some data may need to be retained to comply with legal obligations.
Data Security
- All data transmitted to and from our website is encrypted using HTTPS / TLS
- Payment data is handled by PCI-DSS Level 1 certified processors (Stripe and PayPal)
- Database access is restricted to authorised personnel only
- We use firewalls, access controls and regular security audits to protect our systems
- Passwords are never stored in plain text
Despite these measures, no internet transmission is 100% secure. If you believe your data has been compromised, contact us immediately at [email protected].
Your Rights
Depending on your country of residence, you may have the following rights regarding your personal data:
- Right of access — request a copy of the personal data we hold about you
- Right to rectification — request correction of inaccurate or incomplete data
- Right to erasure — request deletion of your personal data ("right to be forgotten")
- Right to restriction — request that we limit how we use your data
- Right to portability — request a copy of your data in a machine-readable format
- Right to object — object to our processing of your data for marketing purposes
To exercise any of these rights, email us at [email protected]. We will respond within 30 days.
Children's Privacy
Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.
Third-Party Links
Our website may contain links to third-party websites (e.g. auction houses, payment providers, social media). We are not responsible for the privacy practices of these websites. We recommend reading their privacy policies before providing any personal information.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will post the updated policy on this page with a revised "Last Updated" date. We encourage you to review this page periodically.
Continued use of our services after any changes constitutes your acceptance of the updated policy.
